Privacy Policy

Developer: UList Limited. UList Limited ("we", "our", "us") operates the ULIST Guides platform — a local-business discovery platform that connects residents and visitors with trusted businesses across multiple districts. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

We collect the following types of personal data:

• Account Information: Name, email address, phone number, and password (encrypted) when you register an account.
• Location Data: Approximate location (district or area level) used to show relevant businesses and content near you.
• Business Data: Business name, address, contact details, images, descriptions, and category information submitted by business owners, District Partners, or Field Agents.
• Device Data: IP address, browser type, operating system, and device identifiers used for security and analytics purposes.
• Payment Data: Transaction references processed by Stripe. We do not store full card details — all payment information is handled securely by Stripe.

2. How We Use Your Data

We use your personal data for the following purposes:

• Platform Operation: Displaying business listings, events, and district content to users.
• Personalisation: Showing relevant content based on your selected district or location.
• Payments: Processing sponsorship payments and subscription fees via Stripe.
• Analytics: Understanding platform usage to improve features and user experience.
• Communications: Sending service updates, onboarding emails, and important notifications.
• Security: Preventing fraud, abuse, and unauthorised access to the platform.

3. Third-Party Processors

We share certain data with trusted third-party service providers who help us operate the platform:

• Base44: Backend infrastructure, database hosting, and application hosting.
• Stripe: Payment processing and subscription management.
• Analytics Providers: Anonymous usage data to help us understand and improve platform performance.

Each processor acts under our instructions and is bound by appropriate data protection agreements.

4. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete data.
• Deletion: Request that we delete your personal data (subject to legal obligations).
• Restriction: Request that we limit the processing of your data in certain circumstances.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, including direct marketing.

To exercise any of these rights, contact us at support@ulistguides.com.

5. Data Storage & Security

Your personal data is stored on secure servers provided by our hosting partners. We implement appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and regular security reviews. Data is retained only for as long as necessary to fulfil the purposes described in this policy or as required by law.

6. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@ulistguides.com
Registered Office: 28 Almond Way, Batley, WF17 0QG