If you need help using the app, managing your listing, or reporting an issue, you’ll find everything you need below.
Frequently Asked Questions (FAQ)
How do I add my business to ULIST?
Open the ULIST app or visit ulistguides.com/altinkum
Tap “Add Your Listing”
Fill in your business details
Upload photos
Submit for approval
Our team reviews all listings within 24–48 hours.
How do I edit my business listing?
Log in to your ULIST account
Go to My Listings
Select the listing you want to update
Make your changes
Save
Updates usually appear instantly.
How do I reset my password?
Go to the login screen
Tap “Forgot Password?”
Enter your email
Follow the link sent to you
If you don’t receive the email within 5 minutes, check your spam folder.
Why isn’t my listing showing on the map?
Your listing must be:
• Approved
• Verified
• Have a valid address or map pin
If your pin is missing, contact us and we’ll fix it.
How do Featured Listings work?
Featured Listings appear on the homepage and rotate daily.
They give your business extra visibility and priority placement.
How do I report incorrect information?
Scroll to the bottom of any listing and tap “Report Issue”.
Our team will review and update the listing.
Contact ULIST Support
If you need help, reach out anytime:
We aim to respond within 24 hours.
Troubleshooting
I can’t log in
Make sure your email is correct
Reset your password
Try again after 2 minutes
If still stuck, email support.
Images won’t upload
Ensure your photos are under 10MB
Use JPG or PNG
Try again on WiFi instead of mobile data
App feels slow
Close and reopen the app
Check your internet connection
Update to the latest version
Business Support
How do I upgrade to Featured?
Email support@ulistguides.com with your business name.
We’ll activate Featured status and guide you through the process.
How do I promote an event?
Go to What’s On → Add Event
Events are reviewed within 24 hours.
Privacy & Safety
ULIST never shares your personal information with third parties. For full details, visit our Privacy Policy in the footer.
About ULIST
ULIST is powered by local businesses and built for the Altinkum community. Our mission is to help residents and visitors discover the best of the area — restaurants, bars, beaches, events, services, and more.